Axel Hotel Barcelona & Urban Spa (Adults Only)

The hotel staff was excellent. With the windows closed there was a peaceful silence in the room. Rooms are cleaned everyday and during the whole day. City centre is in walking distance. Neighbourhood is perfect. This hotel I most definitely will return to. If you are looking for comfort, service, humour and have an open mind towards people, this hotel is definitely a perfect place to stay.

The Spa wasn't finished, so there was a little bit of noise of building and we could use all the facilities. They will finish the Spa within two weeks.

Great location in the middle of the gay district. Very gay friendly. Loved the roof top sky bar and excellent gym facilities - the buffet breakfast was great too. Rooms minimalist but comfortable - limited storage space if staying for more than a few days though.

Even though we stayed in early July the roof top bar was closed on a Monday as were a large number of bars in the area

The service at the terrace was very poor.

This was my third stay at the hotel. I was pleased to see that the renovations that were being done last year are complete and the hotel is even more beautiful than before. The location is ideal and the hotel staff while truly professional are at the same time exceedingly approachable and friendly.

I entered the Ground Bar one night on the way home and a woman who said she represented the hotel stopped me and told me it was a lesbian party and to "get out". When I explained that I was just going to the elevator she raised her voice and again told me to get out. This woman was extremely rude to me and I am not cerrtainly not used to being spoken to in such a manner particularly when I was a guest at he hotel. Nor was it posted anywhere what was going on that night. I'm sure this was an isolated incident because if I thought this is how guests are now going to be treated at Axel I would not recommend the hotel to anyone. Other that this experience the rest of my stay was great as usual. As I stated earlier this was my third stay at the hotel and I was very happy to return.

Location of the Hotel is very good. Just 5-10 minutes walk to Plaza Catalunya. Hotel seems to be known as hetero-friendly. Even has received several awards as best gay hotel in Barcelona. However, I was comfortable nevertheless. The ambiente was très chic.

I enjoyed the pool. I find it hard ti seek simmular in area. As much as I enjoyed tours ect I like late afternoons around pool. Staff most helpfullOther guest snobs.I am not there for that however. Thank you.

No complaints , great staff and good "buzz"

very good service, tasty breakfasts, excellent location, sensational space for gays,

hotel in the repair - shoulder of the access to the swimming pool and the bar,

all the Axel is perfect

This hotel is the best for guy

I did not find any of the problems that others have written about. The room was clean and amenities were good. They were able to check me in with a 9am arrival which was a huge help. Very nice staff.

The music in the lobby prevented anyone being able to sleep below the 3rd floor. (Our group was on several floors nobody could sleep on the 3rd or second floors)

Location and the staff

Very expensive for the kind of hotel, specially the dirnks, they charge 13 euros (20 dollars) for a drink at the bar. Never seen that even in the most expensive gay bars in other parts of Europe or the usa. Been at the axel in Berlin and belive that one is of a better quality and value for your money.

The location is pretty good, the pricing was competitive, and the rooms were modern. We booked a baby cot which the hotel could not deliver, so they upgraded us to a very nice penthouse suite. They also messed up our room service order, and again delivered an apology by bringing a complimentary bottle of cold cava to the room.

Booked.net says the hotel is gay-friendly. Everything from the shampoo bottles in the room to the overly tight speedos sold at the reception have "heterofriendly" printed on them. I found it rather hilarious, but I can see someone could object to having naked men on every other page of the hotel guide book, or condoms stocked next to the shampoo, shower gel and conditioner bottles.

The location was great,the room was clean and funny(curtains instead of walls)tha spa was really clean and nice and the staff of the hotel was very helpful and friendly-especially Ricardo, who was the cutest;-)

The premium room was a little cold, any decoration on the walls and 20minutes till the aircondition work..

Great staff , nice hotel and very good spa

Breakfast, the room is to small so sometimes you have to wait before you can take breakfast. The buffet itself was ok.

The staff were very friendly and really accommodating for a family (the receptionist upgraded our room to give us more space). The breakfasts were lovely, as was the rooftop terrace. We really enjoyed our stay.